Last updated: 14 September 2026
Elderly Care Options respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share information when you use our website, submit an enquiry, or otherwise contact us through ElderlyCareOptions.ie.
Elderly Care Options is an independent matching service that helps individuals and families connect with suitable home care providers in their area.
Elderly Care Options does not provide home care services directly.
Our contact details are:
Elderly Care Options
5 Fitzwilliam Square
Dublin 2
D02 R744
Email:
info@elderlycareoptions.ie
Phone:
01 901 0479
We may collect personal information that you provide to us when you complete a form, contact us, or use our services.
This may include:
We may also collect technical information when you visit our website, including your IP address, browser type, device type, operating system, pages visited, referral source and general website usage information.
We may use your personal information to:
When you submit a home care enquiry through Elderly Care Options, your information may be shared with one or more home care providers that operate in your area and may be able to meet your requirements.
These providers may contact you directly by telephone, email or other contact methods you have supplied in order to discuss your care needs, availability, services and pricing.
Elderly Care Options is an independent matching service. We do not provide care directly and we do not enter into a care agreement on your behalf.
Any discussions, assessments, quotations, agreements or care arrangements are between you and the relevant home care provider.
We process personal information only where there is a lawful basis for doing so.
This may include:
Information about home care needs may sometimes include health-related or other sensitive personal information.
Please only provide information that is reasonably necessary to help us identify suitable home care providers.
Where we receive special category personal data, such as health-related information, we will only process that information where there is an appropriate lawful basis under applicable data protection law.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
This may include processing your enquiry, matching you with providers, responding to queries, maintaining appropriate business records and complying with legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
Our website may use cookies and similar technologies to ensure the website functions correctly, understand how visitors use the website, measure performance and support advertising or marketing activities.
Where required by law, non-essential cookies will only be used after you have provided consent.
You can control or disable cookies through your browser settings or through any cookie consent tools available on our website.
We may use analytics and advertising tools provided by third parties to understand website traffic, measure advertising performance and improve our services.
These services may use cookies, pixels or similar technologies and may process information about your device and website activity.
Where required, these tools will only be activated after you have given the appropriate consent.
We may use third-party service providers to support the operation of Elderly Care Options.
These may include providers of:
These service providers may process personal information on our behalf where necessary to provide their services.
Some of the third-party service providers we use may store or process information outside Ireland or the European Economic Area.
Where personal information is transferred internationally, we will take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection law.
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration, disclosure or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Under applicable data protection law, you may have rights in relation to your personal information.
Depending on the circumstances, these may include the right to:
To exercise any of these rights, please contact us using the details provided below.
If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve the matter.
You also have the right to make a complaint to the Data Protection Commission in Ireland.
Our website may contain links to third-party websites.
We are not responsible for the content, security or privacy practices of third-party websites, and we encourage you to review their privacy policies separately.
If you provide us with personal information about another person, for example a family member who requires care, you should ensure that you are authorised to provide that information and that the person is aware that their information may be processed for the purpose of identifying suitable home care providers.
We will not send you marketing communications unless we have an appropriate lawful basis to do so.
Where you have consented to receive marketing communications, you can withdraw your consent or unsubscribe at any time.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.
Any updated version will be published on this page together with a revised "Last updated" date.
If you have any questions about this Privacy Policy, how we use your information, or if you wish to exercise your data protection rights, please contact:
Elderly Care Options
5 Fitzwilliam Square
Dublin 2
D02 R744
Email:
info@elderlycareoptions.ie
Phone:
01 901 0479