Last updated: 14 September 2026
These Terms of Use govern your use of the Elderly Care Options website and services. By using ElderlyCareOptions.ie, submitting an enquiry, or otherwise interacting with our service, you agree to these Terms.
Elderly Care Options is an independent matching service that helps individuals and families connect with suitable home care providers in their area.
Elderly Care Options does not provide home care services directly and does not employ carers on behalf of the home care providers featured or introduced through our service.
When you submit an enquiry, we may use the information you provide to identify home care providers that may be suitable based on factors such as your location, care requirements and preferred timing.
Your enquiry may be shared with one or more relevant home care providers so that they can contact you directly.
We do not guarantee that a suitable provider will always be available in your area.
Elderly Care Options aims to connect users with potentially suitable home care providers, but we do not guarantee that any provider will be appropriate for your specific needs.
You are responsible for making your own enquiries, assessing providers and deciding whether a particular provider is suitable.
We recommend that you ask providers about matters such as qualifications, registrations, insurance, safeguarding procedures, service availability, pricing and terms before entering into any agreement.
Home care providers introduced through Elderly Care Options operate independently from us.
Any discussions, assessments, quotations, contracts, payments or care arrangements are between you and the relevant home care provider.
Elderly Care Options is not a party to any agreement you enter into with a provider.
You agree to provide information that is accurate, complete and current when submitting an enquiry or contacting us.
You should only provide information that is reasonably necessary for us to understand your requirements and assist with identifying suitable providers.
If you provide information about another person, you should ensure that you are authorised to do so and that the information is accurate.
You may use this website only for lawful purposes.
You must not:
The information on ElderlyCareOptions.ie is provided for general information purposes only.
While we aim to keep information accurate and up to date, we do not guarantee that all information on the website is complete, current or error-free.
Website content should not be treated as medical, legal, financial or professional care advice.
Information about home care providers may be supplied by the providers themselves or obtained from publicly available or other relevant sources.
Providers are responsible for ensuring that the information they provide about their services, coverage, pricing and availability is accurate.
Elderly Care Options is not responsible for inaccurate or outdated information supplied by a third-party provider.
We do not guarantee that the website or matching service will always be available, uninterrupted or free from errors.
We may change, suspend or discontinue parts of the website or service at any time where reasonably necessary.
Our website may contain links to third-party websites or services.
Elderly Care Options does not control these third parties and is not responsible for their content, availability, security, privacy practices or services.
You should review the relevant third party's own terms and privacy information before using their services.
Unless clearly stated otherwise, there is no fee charged to individuals or families for submitting a home care enquiry through Elderly Care Options.
Home care providers may charge separately for their own services, assessments or care arrangements. Any such charges are a matter between you and the relevant provider.
Elderly Care Options may have commercial arrangements with home care providers, including fees for referrals, enquiries, advertising, listings or partnership services.
Such arrangements do not guarantee that any particular provider will be suitable for your needs.
To the fullest extent permitted by law, Elderly Care Options will not be responsible for losses, damages or claims arising from decisions made based on information provided through the website or from services provided by third-party home care providers.
We are not responsible for the acts, omissions, advice, conduct, availability or quality of services provided by third-party home care providers.
Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited.
Unless otherwise stated, the content, branding, text, layout and other materials on ElderlyCareOptions.ie are owned by or licensed to Elderly Care Options.
You may view and use the website for personal, non-commercial purposes. You may not reproduce, distribute, modify or commercially exploit website content without permission.
Your use of the website and any personal information you provide are also subject to our Privacy Policy.
We encourage you to read the Privacy Policy before submitting personal information.
We may update these Terms of Use from time to time.
Updated Terms will be published on this page with a revised "Last updated" date.
Your continued use of the website after changes are published will be subject to the updated Terms.
These Terms are governed by the laws of Ireland.
Any dispute relating to these Terms or the use of the website will be subject to the jurisdiction of the Irish courts, subject to any mandatory consumer rights that apply.
If you have any questions about these Terms of Use, please contact:
Elderly Care Options
5 Fitzwilliam Square
Dublin 2
D02 R744
Email:
info@elderlycareoptions.ie
Phone:
01 901 0479